PRIVACY POLICY

Effective Date: June 2026

IMAXweightloss LLC (“IMAXweightloss,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect

We may collect personal information including:

• Name

• Email address

• Phone number

• Date of birth

• State of residence

• Medical information provided through intake forms or consultations

• Payment information submitted through secure third-party payment processors

We may also collect information automatically through our website, including IP address, browser type, device information, and website usage data.

How We Use Your Information

We use the information we collect to:

• Provide weight loss and wellness services

• Schedule consultations and appointments

• Communicate with you regarding your care

• Process payments

• Respond to inquiries and customer support requests

• Improve our website, services, and marketing efforts

• Comply with legal and regulatory requirements

Text Messages and Communications

By providing your phone number, you consent to receive calls, text messages, and other communications from IMAXweightloss regarding appointments, services, account updates, promotions, and customer support.

Message and data rates may apply. You may opt out of marketing communications at any time by replying STOP.

Sharing of Information

We do not sell your personal information.

We may share information with:

• Licensed healthcare providers involved in your care

• Pharmacies and fulfillment partners

• Payment processors

• Technology and marketing service providers

• Government authorities when required by law

All third parties are expected to maintain appropriate safeguards for your information.

HIPAA and Medical Information

Protected health information collected during the course of treatment is handled in accordance with applicable federal and state privacy laws, including HIPAA where applicable.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet can be guaranteed to be 100% secure.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and advertising technologies to improve user experience and measure marketing performance.

These tools may collect information regarding your interaction with our website.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal and regulatory requirements.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Information

IMAXweightloss LLC

Phone: (210) 398-0151

Email: mailto:info@imaxweightloss.com

Website: https://www.imaxweightloss.com

If you have any questions regarding this Privacy Policy, please contact us using the information above.